Just wanted to jump in here to see if we still needed help on this. Shoutout and huge thank you to MrVacca for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
I'm so sorry to hear that you're still having the issue, and I will send this to our engineering team to have them investigate it further. I appreciate your patience on this, and will lock this thread.