nest app had trouble communicating

[kmrich61]

I can not connect to nest no matter what I do anyone have any suggestions

[MplsCustomer]

@kmrich61 

Are you having trouble logging onto the Google Nest app? What exactly happens? Are you sure you're using the same username and password you were previously using?

Maybe this Help topic will be of some help if you have not migrated to a Google Account:

https://support.google.com/googlenest/answer/10371718

[EdmondB]

Hi kmrich61,

Just wanted to check if you've had a chance to see MplsCustomer's response. If you need anything else or have any questions, just let me know. 

I appreciate the help, @MplsCustomer. 

Cheers,
Edmond