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"Choosing songs is only available to Spotify premium users"

Fixitquick
Community Member

‎12-04-2023 07:37 AM - edited ‎12-04-2023 07:37 AM

I AM a Spotify premium user. If I ask Google home to play a specific song, she just says, "Choosing songs is only available to Spotify premium users." and then plays a playlist she thinks I'll like. I've tried unlinking and relinking Spotify, unplugging Google home, uninstalling Spotify, logging into Spotify through the home app, and it's still happening. Any ideas? 

Screenshot_20231203_101915_Google.jpg

 

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Alex_S
Community Specialist
Community Specialist

‎12-07-2023 05:38 AM

Hi Fixitquick,

 

I’m sorry to hear about the trouble you are experiencing with Spotify on Google Home. Let’s do some troubleshooting steps.

 

  • Open the Google Home app > Devices > Tap your Google Home device > Settings > Remove device > Remove.
  • Back in the Devices tab, scroll down to Other Cast/Local Devices > Tap your Google Home device > Add to a room. Follow the instructions in adding it back to your room.
  • Unplug Google Home for a minute.
  • Command it to play music. 
  • If the issue persists, factory reset your Google Home device and then setup.

 

Let me know how it goes.


Regards,
Alex

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