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1 st Generation Nest Cameras 2 of them

Aprendiville
Community Member

I have 2 1st generation Outdoor cameras . I disconnected them and can’t reconnect them because my old email # was taken on Bankruptcy, now I use # 

I am seeing a small blue light or at least maybe blue green light but it asks me to change from my old email. I cannot do that. What can I do to reuse these 2 only 1st  generation outdoor cameras? With my other Nest products??

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Aprendiville 

Did you remove your cameras from the Google Nest app (the only way to factory reset those cameras)?

If not, if you may need to wait up to 60 days for your previous Nest Aware subscription to expire: https://support.google.com/googlenest/answer/9249728