2025 and you can't reset wifi settings without a factory reset?

[dmwesq15]

I have always been frustrated by Google products, but may have hit a new low. My wife tells me all the time to trash them and move on - we have 3 thermostats and 2 cameras. 

First problem is the Google Home app - it is nowhere as usable as the Nest App was, and I just struggled to make a few clips off my Nest Cam 2nd gen because I changed network settings and unlike my doorbell cam or the thermostats, I can't just adjust the Nest Cam to the new settings. Instead, I have to delete the camera from the app and lose all my video history, and then re-install it.

For a company that is a major player in the online world, they really make horrible products and the only thing worse is the customer service that they source in India or whatever country they use. Time for some Honeywell thermostats and some new cameras as well.

[GabrielaG]

Hi @dmwesq15,

Thanks for reaching out to the community. I appreciate your feedback about the Google Home app and the process of removing and reconnecting your devices to a new WiFi network. I understand how frustrating this can be. I'd be glad to share more details with you.

We're constantly working to improve our products and services. Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep us posted if you have more questions.

Best regards,

Gabriela