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30 day recordings

berenice
Community Member

I have four nest cameras but only two seem to be recording events. when i check the subscription it shows only two are active and the others don't have subscription.  How is that possible if it' the same account and how I do I get it resolved.   Is there a number for support I can call?  

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@berenice 

Are all four cameras in the same "home" in the Google Home app and/or the Google Nest app?

SteveT1
Community Specialist
Community Specialist

Hi everyone,

Thanks for the help @MplsCustomer. Just checking in to see if you still need assistance with this.

Best Regards,

Steve

Brad
Community Specialist
Community Specialist

Hey everyone,

It looks like we've come to a reasonable conclusion to this conversation. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.