Adding a product to the nest app, but am prompted to add through google home app. Want it on nest.

[LouLA0905]

Me too - I have NUMEROUS NEST products and added the floodlight camera for our barn and found out after installation you have to use Google Home........ which is awful!!! I bought this to use with NEST!

Ridiculous that I have to have a separate app for 1 product and I can't even just view what's happening when opening the app without additional clicks to open the camera. 

May sound trivial to some but being able to see ALL my cameras/detectors/doorbells etc on one page was the entire draw for me. 

Super disappointed in this, why change something that worked???

I am trying to see if the latest product I purchased can be returned after installation as I am NOT a happy camper AT ALL = (

[kiltguy2112]

Google is retiring the Nest app. Some time in the coming year all products will be moved to the Home app. 

[Bobber]

Does this mean that, we can't put new products on the NEST app in the meantime?  If so, that sucks.

[Bobber]

Yeah me too!  I want this camera on my Nest app with everything else. The HOME app just is not as good.  How can I make it show up in the Nest App too?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.