All my history is erased

[Colleneholcomb2]

Why won't any history record anything anymore?

[SteveT1]

Hi there,

Sorry to hear about that. Let's check on this. Do you have a Nest Aware subscription? Is your Nest camera added on the home with the subscription?

You can check this article on FAQs about the Nest Aware 30-day trial for more info.

Regards,

Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.