08-31-2021 07:42 PM
09-03-2021 11:37 AM
Hi there, Cellphone.
I am glad to hear that you are interested in the new Nest Hello Battery doorbell! I would love to assist you with your question because you will definitely need to know how to charge it.
Use the included USB cable to fully charge your doorbell for battery-powered installation. Keep it plugged in during setup so that it can connect to the app and the Wi-Fi network. The status light will pulse white when your doorbell is charging, and will appear solid white when it's completely charged. Please let me know if you need further assistance.
Best Regards,
Brad
10-27-2022 02:36 PM
i don't have the part of charger that plugs into outlet
10-28-2022 02:19 PM
Hello vicnnn,
Thanks for posting here in the community and I understand if you don't have the charger to your Nest camera (battery). We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.
Thanks,
Emerson
11-01-2022 11:56 AM
Hello vicnnn,
We haven't received your form — were you able to fill it out? If you have other questions and concerns, feel free to let me know.
Best,
Emerson
11-04-2022 12:10 PM
Hi vicnnn,
We'd like to know if you're done filling out the form.
Keep us posted.
Regards,
Emerson
11-07-2022 02:40 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, Emerson.
Thanks,
Archie