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Battery Camera

Cellphone
Community Member

How do you recharge the battery?

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there, Cellphone.

 

I am glad to hear that you are interested in the new Nest Hello Battery doorbell! I would love to assist you with your question because you will definitely need to know how to charge it. 

Use the included USB cable to fully charge your doorbell for battery-powered installation. Keep it plugged in during setup so that it can connect to the app and the Wi-Fi network. The status light will pulse white when your doorbell is charging, and will appear solid white when it's completely charged. Please let me know if you need further assistance. 

 

Best Regards,

Brad

vicnnn
Community Member

i don't have the part of charger that plugs into  outlet

 

Ebedia
Community Specialist
Community Specialist

Hello vicnnn,

 

Thanks for posting here in the community and I understand if you don't have the charger to your Nest camera (battery). We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

Thanks,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello vicnnn,

 

We haven't received your form — were you able to fill it out? If you have other questions and concerns, feel free to let me know.

 

Best,
Emerson

Ebedia
Community Specialist
Community Specialist

Hi vicnnn,

 

We'd like to know if you're done filling out the form.

 

Keep us posted.

 

Regards,
Emerson

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Emerson.

 

Thanks,

Archie