Battery dies every 3-4 days

[Doe]

I think I chose the wrong product. None of the nest cams last a week on a charge. They take forever to charge. I have six and have only Imounted 4.  I have them mounted in the shade. I let them fully charge. They last on average 3-4 days.  None of them lasts a full week so it isn’t a location or situation error. Seems to be just a defective product all together. Have tried for almost two months but the system is crap if  I have to take all the cameras down to charge all day every few days! 

[Kat19]

That's my experience too. We ended up keeping one plugged in all the time and running the wire through the wall into a crawl space that had an outlet to hide the wire. I have been getting the wired ones since. 

[lusvin]

Hi @Doe,

Thank you for posting in the community. I'm sorry to hear that the battery of your Nest Cams dies every 3-4 days, and this one's taking a lot of time to charge. Don't worry; let's work together to solve it.

I would like to ask you some questions to gather a little bit more information:

• When did you buy the cameras?
• Did the situation start suddenly, or has it been happening since you bought the cameras?
• Did you recently experience any power outages in your area?
• Are you using the provided cable and adapter to charge the device?

We are going to try a factory reset. Before the process, please make sure that the device is properly connected to its cable and adapter, and let the camera charge until its battery is full.

Note: This process erases all your personalized settings, deletes the entire video history, and restores the factory default settings. It won't automatically reconnect to Wi-Fi, and you'll need to set it up again. Here are the steps to perform a factory reset.

Let me know how it goes.

Best regards, 

Lusvin.