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Battery doorbell

Hollie
Community Member

I have worked on this nest doorbell battery for 2 days and it will not connect with internet or google home. What am I doing wrong 

3 REPLIES 3

MrVacca
Silver Product Expert
Silver Product Expert

Hi @Hollie 

First you are going to want to make sure that your bluetooth is turned on as well.  When you get to the Home app and search for device, it will not automatically detect the doorbell battery.  What you'll do is hit add device, then tap doorbell battery, then it will ask you to scan the qr code on the back.  Have you gotten that far yet? 

Jeff
Community Specialist
Community Specialist

Hi, Hollie.
I just wanted to jump in real fast to see if you saw MrVacca's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.