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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1484 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17558 Views
  • 0 replies
  • 7 kudos

Resolved! Google Nest Camera has died

My Google Camera has died on me, tried to fix it by buying a new charger and plugging it in, didn’t work then tried restarting it by holding the back for 15 seconds didn’t work, then tried another camera that worked but this one didn’t connect, tried...

Cannot connect a camera to wi-fi

My new Nest Camera doesn't connect to wi-fi and shows the error code 3.10. I bought it a few days ago and never managed to connect it. I have been sitting literally in front of my router, restarted the router, did a factory reset of the camera, relau...

Pet died need the video

HiMy pet sadly paassed away a few weeks back.I have been busy clipping and downloading video footage of her to my laptop.My nest camera stores the last 30 days in the cloud, which has been a great comfort.I would like to disconnect the camera, so I d...

Can I have two separate subscriptions on one App?

I currently have a subscription with ADT for my house. I have another camera set up at another home. I want to set up a subscription for the other home.How do I set up the new subscription and share to other family members with the same App? Also to ...

WHFite by • Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Nest aware subscription

We added two outdoor cameras (gen 2) and we have a nest aware subscription for our gen 1 cameras. We are not getting 24/7 recording with the current subscription. If we change to a new subscription are we going to get 24/7 with both the new and the o...

Offline notification

I just transferred my outdoor camera from the Nest app to the Google app. I am constantly getting offline notifications although I have it turned off in the notification settings. I have already went through and doublecheck that the Lost Connection” ...

Brad051 by • Community Member
  • 470 Views
  • 3 replies
  • 1 kudos

Feature Request

It would be helpful to have an option to highlight what the camera sees, such as a square around the "person seen".

x2x by • Community Member
  • 321 Views
  • 2 replies
  • 1 kudos

Doorbell not sending notification to my phone

I have a battery doorbell that I have wired. I have two phones linked to it( an old and a new one). Only the old phone is getting activities' notifications. I have checked all the possible settings and they are both sharing the same settings since th...

Mayou by • Community Member
  • 478 Views
  • 2 replies
  • 1 kudos
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