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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1768 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17933 Views
  • 0 replies
  • 7 kudos

Event history missing reoccurring issue

Our doorbell shows no events recorded for today although there was activity. Our subscription is good, the doorbell function works and rings on our nest hub, and the live function works. Using the troubleshooter says "We couldn't find any Wi-Fi data ...

Fast charger for Nest battery camera

Will the "Nest Cam (battery) Weatherproof Cable act as a fast charger(at least 45watt)? It is not possible to get fast charging with the supplied cable since it requires a charger connection utilizing a USB-A connection. Why do the new Nest cams not ...

Nest wired camera not factory resetting

We had a power cut today which is common and not usually a problem. This time the camera is not connecting so I tried restart and the factory reset (more than once, plus unplugging) but even after fifteen, twenty seconds it is still flashing amber.An...

Sue2025 by • Community Member
  • 384 Views
  • 3 replies
  • 0 kudos

I still don't want to transfer my Nest Hello to Google Home

Hi, I still use my Nest app on my Android device. Despite it being in maintenance mode, it's still cleaner, visually more appealing, shows my Nest thermostat and Nest protects, but it also still has a Nest Hello feature I'm missing in the Google Home...

MrSmitAB by • Community Member
  • 556 Views
  • 2 replies
  • 1 kudos

I'm stuck adding Nest Hello

Today, my Nest Hello lost connectivity, so I removed it from the Google Home app and attempted to re-add it. The device was originally transferred from the Nest app.Unfortunately, it now refuses to connect to Wi-Fi and shows the error code **0DY1**. ...

Floodlight camera

My nest camera that is connected to my floodlight was damaged and not working. The camera part is dangling from the floodlight. It’s also offline. What can I do to get this fixed by ADT,

Jaju2133 by • Community Member
  • 209 Views
  • 0 replies
  • 0 kudos
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