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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 171 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15893 Views
  • 0 replies
  • 6 kudos

Do Google Nest cameras work in different countries?

We bought a set of Google Nest indoor/outdoor battery powered cameras and a Google Nest Hub in Canada. Unfortunately we had to move back to the UK and now the cameras don't seem to work. Is there a way to get them functioning again?

Noora1 by • Community Member
  • 583 Views
  • 4 replies
  • 0 kudos

Servers going offline all the time.

Servers are going offline frequently, all my camera go offline. Not great for a paid for service. Even worse, I have one camera that clearly has poorly coded firmware, and never comes back online when the servers go back up, and it needs a power cycl...

Mark_g1 by • Community Member
  • 422 Views
  • 2 replies
  • 2 kudos

Indoor chime

Hello on the google home app indoor ring chime is gray and we’re not able to turn it on. Everything else is working and connected to WiFi, can you help?

Ngvalley by • Community Member
  • 436 Views
  • 2 replies
  • 0 kudos

Intermittent Doorbell connection

I am having issues with my Nest Doorbell (battery) disconnecting from my WFi for no reason (at least none I am aware of). It was only installed today, Worked great earlier today, then decided to disconnect. I am not sure if it's an issue with the dev...

RussT by • Community Member
  • 1300 Views
  • 8 replies
  • 1 kudos

Nest IQ outdoor camera (wired) in need of repairs

We purchased a home in 2023 with a Google nest installation that included 2 x Nest outdoor cameras (wired). One of the cameras has now stopped working - the power light doesn't come on & yet the power cable is still live (checked by plugging in a mob...

Ratel by • Community Member
  • 236 Views
  • 1 replies
  • 0 kudos

Need help with Nest camera night vision not working

Hi,I noticed that my Nest camera night vision stopped working. I turned night vision on and, I disconnected the camera from power for more than 10 seconds; I did that many times. Still night vision is not working. I have the camera now for less than ...

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