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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1527 Views
  • 0 replies
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17608 Views
  • 0 replies
  • 7 kudos

Had to return the Nest 3 Camera Outdoor bundle

Purchased the Nest 3 Camera Outdoor bundle and upon trying to setup the cameras, I kept getting the error "There was a problem communicating with Google. Please try again". I tried different phones and no luck. Spent an hour with support and they sta...

Tallen05 by Community Member
  • 653 Views
  • 4 replies
  • 0 kudos

Nest doorbell

This is probably not the right issue but. I installed a new Nest doorbell to replace an old one. Nest app told me to install on Google Home which I did but it will not show up in my Nest app. I deleted my old doorbell in my Nest app. Any ideas?Thanks...

Riedyga by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos

Can't change WiFi with Nest Hello Doorbell

Hello - We are trying to reset our nest hello doorbell after changing internet provider. It has been frustrating and we initially encountered the NC009 error message on repeated attempts to set it up. We tried to remove the Home and start again. We t...

JohnJ21 by Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Home cameras playing through phone call volume

Ever since I've used the home app for viewing my garage camera on multiple Samsung devices, s23 ultra, s24 ultra, s25 plus, the volume is played through 'phone call' rather than as 'media'. I've tried disconnecting bluetoothe devices etc, but that's ...

Jhtrooper by Community Member
  • 778 Views
  • 9 replies
  • 1 kudos
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