Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
wired 2nd gen indoor camera won't factory reset
I need to change the wifi network on my camera. The network it was connected to no longer functions.I've tried inserting a fine wire and a pin into the reset hole on the camera face, but the status light remains green
Google indoor Nest Security Camera 2nd Gen will not blink blue for start-up
Hello, My camera was stuck with a green LED after unplugging and replugging it back in. Did this a few times and no change, so i decided to try a factory reset. After waiting a minute~, i went though the setup steps again through the Google Home app ...
Having problems with my camera
my camera used to notify me of people sounds parcels so far on what have you now? It’s only letting me know of sounds can someone let me know maybe perhaps why
Voice announcements
Voice announcements from face recognition is not working. You get a message saying who is at the door on your iPhone, but no announcements. You get the message 'someone is at the front door' when the doorbell rings.
Cams not recording properly
Hello, I have a problem this neighbor i have has vandalized my property before and hes been real trouble to deal with i have nest cam setup and finally caught him littering my yard with his garbage however the problem came after this. Once he saw i h...
Resolved! Minimal features displayed for Nest Outdoor Cam
Hello,I migrated my Nest Outdoor Cams to Google Home App. After the migration, I was able to adjust notification, video quality, etc. The Next day I check the app and those features are no longer there. How do I get these features back so I can adjus...
Nest Doorbell (1st Gen, wired) offline, mostly
Hi community!I have a wired Nest doorbell (1st gen) that has worked great for years. It suddenly went offline a week and a half ago (both on the Nest app and web versions). It isn't recording clips, and the doorbell won't ring, but it does have light...
NEST Doorbell Cameras
We have NEST doorbell cameras installed on front and back doors.What is the transformer requirement for running two of the 2nd generation wired doorbells, using a single chime, and what manufacturer and source do you recommend for our purchase of the...
can't save clip I get "down load failed" message
I just got a new nest cam outdoor (battery) and I can't save and event clip. I get a "download failed" message. I have tried to restart phone and I have 1.1 GB of storage free and 695 MB of Memory free. The event clips are about 16 seconds long
Nest wired doorbell 2nd gen
We have NEST doorbell cameras installed on front and back doors. Back doorbell camera gives video alerts and records clip, front does not. We can see front door camera view in app and doorbell is working. Can you assist?
