Battery nest doorbell & Alexa not linking - is there a way to get a chime when someone rings?

[bdeflaviis]

I can't link my doorbell to make a chime with my Alexa.

[Brad]

Hi there,

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Have you had the chance to check out this article going over the process of connecting your devices to Alexa? If not, you should definitely check it out and let me know if you still need assistance.

Best regards,
Brad

[bdeflaviis]

Still not working... As a temporary fix, I had to borrow a google speaker from work. It's amazing how difficult this is given that I can watch a video from my Alexa app (which frankly I don't need), but can't set up up to make a "ding-dong" sound in my house...

[Brad]

@bdeflaviis

As Alexa is not a Google or Nest made product/service, it is not a guarantee that all devices can be connected to the Google Home app or link with your Nest products. Sorry to hear you are unable to connect the two products together. Please share your feedback in the app.

Best regards,

Brad

[EmersonB]

Hello folks,

@bdeflaviis I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your help, Brad.

Regards,
Emerson

[bdeflaviis]

It still doesn't work.  Thankfully I was able to borrow someone else's google speaker, so problem solved but not fixed.  

I wish I had known this before I spent a lot of money scrapping my old system.  

[EmersonB]

Hey bdeflaviis,

We understand that you're still having problems connecting your Nest doorbell to your Alexa speaker. I found an article that might help you with this issue. In case the steps did not work, you might want to contact Alexa support team and ask for assistance.

Thanks,
Emerson

[bdeflaviis]

Tried this multiple times.... doesn't work.

[EmersonB]

Hello bdeflaviis,

What are the steps you've gone through with the Alexa support team? They should be able to assist you with this since it's their product. We've confirmed that your Nest doorbell works well with the Google mini speaker that you have there.

Best,
Emerson

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help here, Brad and Emerson.

Thanks,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Best,

JT