cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15475 Views
  • 0 replies
  • 6 kudos

Nest doorbell

Can not see how to get the doorbell to grab my attention. Have turned on notifications on the home ap, have followed the online help but still the doorbell does not sound. Have tried connecting the Sonos but how do I get a sound?

Resolved! Nest Cam with Floodlight doesn’t work with Nest App

Just added our 6th Nest Camera (Floodlight model) to our home security suite. I brag on Nest cameras to everyone I know. What a fantastic product and the Nest App is the absolute BEST!!!Please try to understand my dissatisfaction to learn now I have ...

OneToFixIt by • Community Member
  • 1411 Views
  • 6 replies
  • 3 kudos

Blurry horizontal lines on nest cameras

Hello. I installed several nest cameras on the first floor of my business and they work great. I added more cameras to the second floor (which has a wifi booster) and every single camera has blurry horizontal lines all the time and the picture qualit...

Cameras going online/offline randomly

After adding two new cameras to an existing three camera setup (5 total)My cameras all worked fine. Now that I installed them around the perimeter of my house, they all randomly go on & offline.I checked my WiFi signal strength at all camera location...

380tom by • Community Member
  • 1301 Views
  • 5 replies
  • 0 kudos

Nest Doorbell Battery Metal Backplate

We moved recently and can’t locate the metal backplate for the camera. The device won’t work without it. I’m having trouble trying to figure out how to get a replacement. Thanks

Resolved! Google Nest doorbell and new Wifi network

I need to connect my Nest Doorbell to a new Wifi network. The doorbell is plugged in to an outlet and is not connected to a doorbell chime inside my house which I assume is what they refer to as a "wired doorbell". None of the online help available h...

tpiper by • Community Member
  • 1006 Views
  • 2 replies
  • 1 kudos

New Nest Camera

I installed a new camera and it doesn't appear in my Nest app with the rest of my cameras.

CSQCAND by • Community Member
  • 766 Views
  • 3 replies
  • 0 kudos

Resolved! 24 Video Reel

I would like to make a feature request to bring back the ability to scroll through 24x7 video for the new cams, like I can on all of my other Nest cameras. The "Event" capturing is sporadic at best, often times capturing events late or missing them c...

DLongo by • Community Member
  • 1632 Views
  • 4 replies
  • 3 kudos
to vote
Labels