Nest doorbell wired 2nd gen won't reconnect after wifi outage

[mvp2022]

The nest doorbell wired gen 2 doesn't reconnect to Wi-Fi after a Wi-Fi outage. I have to manual restart the doorbells every time. Is there a better fix than a manual restart? If I'm not home to restart the devices then the doorbells are pretty much useless

[MplsCustomer]

@mvp2022

Seriously? Two of our Google Nest Outdoor Cameras have always had to be unplugged and plugged in again after a power outage--a real problem for customers with cameras in another location--but it never to my knowledge happened to Nest Hello doorbells. Has Google Nest really carried this defect into the new 2nd Gen Google Nest Doorbell?

[mvp2022]

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@MplsCustomerwrote:

Has Google Nest really carried this defect into the new 2nd Gen Google Nest Doorbell?

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Yep. Really annoying.

[Brad]

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. Is your Nest doorbell still connected to a power source when you try to reboot it? Have you tried to reboot your router before you restart your camera?

Best regards, 
Brad

[EmersonB]

Hey everyone,

@mvp2022 how's it going with your Nest doorbell? Were you able to perform the suggested steps? If so, don't hesitate to give us an update here.

I appreciate the help, MplsCustomer and Brad.

Regards,
Emerson

[MplsCustomer]

@EmersonBand @Brad :

The issue here is a long-standing defect where many older Google Nest cameras have to be physically unplugged and plugged back in again before they will come back online after a power outage. Google Nest has somehow managed to carry this defect forward into the new 2nd Gen Google Nest Doorbell.

[janthadeus]

Hi folks,

Checking in should you still have further questions here. Let us know by replying to this thread.
 

I appreciate the help here, Brad and Emerson.

Thanks,

JT

[Brad]

@MplsCustomer

Thank you for sharing your experience and feedback with us. Once more information is available, we'll share an update regarding this.

Best regards,

Brad

[janthadeus]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Best,

JT