Battery run down

[James48]

Just setup 2 battery cams two weeks ago. WiFi was off about 12 hours and both cams ran battery’s completely down???

[GarrettDS]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

• Are you charging the batteries when they are getting low?
• What is your sensitivity at for all of your alerts? 
• Is your wifi still up and running?

Please let me know if you need further assistance. 

Best Regards, 

Garrett DS

[Eric_B]

Hey James48,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.