04-05-2022 04:08 AM
Setting up my three pack of nest indoor/outdoor battery cameras. The charger broke inside the camera housing. I got it out but am afraid I may have damaged the charging housing. So I now have a broken charger and a questionable camera.
04-11-2022 03:04 PM
Hey there,
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
Best Regards,
Brad.
04-14-2022 03:44 PM
Hi there,
Just checking in to see if you were able to fill out that Support Form. Please let me know if you need further assistance.
Best Regards,
Brad.
04-21-2022 10:33 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad