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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Family can't access nest devices

Hello.My wife is added to the "House" in Google home and the nest devices show up there but she can't access them. (First photo)When she clicks on the front door camera it tries to connect.Here's where things go sideways:If she waits for it to connec...

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AaronW by Community Member
  • 5664 Views
  • 8 replies
  • 1 kudos

Nest wired doorbell inop.

Wired Nest doorbell stopped working. Removed doorbell. Wiring voltage (1.3v). Checked transformer output 1.3 v. Removed wires from transformer output 17.3 volts. Plugged nest into computer and blue light and camera functioning. Is there a chance that...

4Ray by Community Member
  • 677 Views
  • 0 replies
  • 0 kudos

Re-connect Google Doorbell to WiFi

Hi.I bought a Google Nest Doorbell (battery) recently. The first set up process was a living hell since I used forever to make it appear when I tried to install it in the Home app. Suddenly it worked, after trying 50 times. Now, I have the same issue...

AndréMK by Community Member
  • 18477 Views
  • 5 replies
  • 0 kudos

Google nest cameras

I'm a newbie with this so I have bunch of questions. I recently acquired a Google nest doorbell ( don't ask me how lol) maybe when I know you better lol1- will the google app that monitors Google nest products recognize 3rd party cameras how about mo...

Notifications

Upon being on a vacation recently we noticed we received notification of some events but not others, which is problematic. We rely on this device for security reasons but also for other reasons such as Airbnb guests and Vrbo guests. do you know how t...

jpjames82 by Community Member
  • 819 Views
  • 4 replies
  • 0 kudos

Resolved! Newest cameras wont zoom and enhance??

Am I missing something, or do the new cameras, which have to be added using Google Home (and CANNOT be added through the Nest app) cannot zoom and enhance the way the older cameras could. I want to reset the image to zoom into a particular area and h...

dlankler by Community Member
  • 1402 Views
  • 4 replies
  • 2 kudos

Nest Video Doorbell Audio

Hello,does anyone know of a way to download video files from a nest doorbell that have audio using the API?I am able to download video files today through the API but I need sound. I need to do this remotely as I am trying to analyze the sound file. ...

Scr4lyf by Community Member
  • 756 Views
  • 3 replies
  • 0 kudos

Brand new doorbell blinking yellow won't reset

Everything was good, while adding the device it said it was installing and updated that never finished and now it's blinking yellow and won't allow a hard reset. I removed the doorbell from any power source and it's still blinking yellow. Hard reset ...

Dturano547 by Community Member
  • 1192 Views
  • 6 replies
  • 0 kudos

Not receiving Google nest notifications on iphone

We’ve installed two Google nest cameras and can see live feed but I receive no notifications of events. I have notifications turned on. I don’t want to go through the hassle of deleting the app and setting it all up again.

Subscription

I paid for a one year subscription with a credit card, but the google home app says my account has ended. No recordings are being saved.

Zacob9804 by Community Member
  • 787 Views
  • 5 replies
  • 0 kudos
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