Camera Performance Improvements in the Google Home app Read more
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How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Worst Customer Service Ever - 58 Days and Counting For Simple Process
Wow!!! I have never experienced customer service this terrible in my life. Ridiculous that you would put your customers through this. There has been so much wrong that it would take me forever to type everything.Google/Nest...On what planet would it ...
Nest Battery Cam - Won't Reset & Won't Reconnect
I've had my Nest Battery Cam (set up outdoors) for around a year. It's worked perfectly until about a month ago. It suddenly became "unavailable." I have it connected to a solar panel charger. So I thought perhaps it had not received enough sunlight ...
Nest Hello stopped working
Hello, i was installing the wired doorbell and as i was connecting it to the phone, the lights went out and i can’t get them to tuen back on. The doorbell still works if i touch the wires together but the neat unit is without amy power. I tried a fac...
Home Away Assist No Longer Works
Our Home Away Assist has completely failed to the point that I am about to scrap our whole Nest system. The problems seem to have started when Goggle took over and started requiring the use of the Home app. At that point my Home Away Assist still wor...
Resolved! 2nd Gen Wired Nest Doorbell INDOOR Mechanical Chime
We installed our Doorbell four months ago. The doorbell was working with our mechanical indoor chime. The indoor chime worked for perhaps a couple of months before the indoor chime stopped working. Everything else continued to work (camera recording,...
Best camera streaming on tv.
Good afternoon, I have a Sony x80k tv with google built in and when I tell it to show me front door I get this (see photo). I was told that you can stream your nest cameras on the tv but I’ve had no luck. My Wi-Fi is 500mbs and reaching these devices...
Resolved! 2 years later...
"Our long term plan is to use the Home app as the one place to control all of your favorite Nest and other smart home devices. We appreciate your feedback as we're looking for ways to improve our products and services. Stay tuned on our social media ...
False Person Detection
I have 2 nest floodlight cams and a hello. The issues I've had / and having.1. Nest floodlight detects a person multiple, and I mean over 20 times a day, that isn't there. There isn't even anything moving, no shadows, etc... It's really bad.2. In the...
Nest Cam with floodlight: floodlight doesn’t work
Nest cam and floodlight (wired) was installed professionally. The cam works perfectly but the floodlights will not go on at all, even it I shut the circuit breaker and then power on. All settings on the Google home are set properly. Google home app s...
Resolved! Locking pin on Nest Doorbell (battery) stuck in.
Hi, I took the Nest doorbell (battery) out to recharge it and now the locking pin is stuck in. Any easy ways to get it to pop out again? I have tried lubricating it but no luck.
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