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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Glass contunues to fall out of nest cameras and there is no replacement
So we had a nice dialogue with @Richv03 going under "Nest Outdoor Camera Glass Falls out" but for no reason the conversation was stopped with a "Our team will reach out to you via email anytime soon."That email was just to repeat that if the camera w...
Why pay for something if its not going to work
Hi I bought 2 outdoor cameras for security purposes especially since we were going to be out of town vacationing and my camera has been offline for days and I'm not home to reset. That's not fair. Not right to be paying for something that it not work
Google Doorbell Battery Not Charging When Wired
There appears to be conflicting information and Google support does not seem to post clear information. In an article which I will post the link to below it says that the battery version will charge the battery gradually however this is not what we h...
Baby monitor issues
I am trying to use this as a baby monitor but the live feed keeps crashing and is not available after a few minutes of having the app open. The entire app is also crashing and just shuts down when I’m trying to watch the live feed. The camera is also...
Night vision turns on and off repeatedly
Hi,The indoor/outdoor battery nest cam was working fine for many months and then started to cycle between night vision on and off every few seconds for the whole night, every night.I have a second camera exactly the same nearby which is fine. Turning...
Changed Wi-Fi. Can’t reconfigure and don’t have code or QR
I have changed Wi-Fi networks so was told I had to remove the camera from google home and rest the camera by holding down the rest button for 10 seconds. I did this and then tried to re-add the camera to google home -I don’t have the 6 digit code( I ...
Nest Cam Outdoor Battery Drains even when plugged in
My camera is about 2 years old. Recent I started getting the low battery notification. I then immediately turned the battery off to let it charge . After 1/2 a day, the battery was fully charge and it showed the infinity sign. Then few days later I c...
Nest Hello 1st Gen wired doorbell
How can I add this existing doorbell to a new android cell phone ?
Resolved! Nest cam won't play back video events, just shows "buffering" circle
We have a Google Nest Cam with floodlight mounted on our house. This worked fine for a few months, but now when I tap any event in the event history, the window that should be playing the event just shows a blur with a "buffering" sort of circular ar...
Videos show up in notification but cannot find when open the app
I’m finding that not all the notifications videos that come through on my phone lock screen show up in the activity feed list of videos . Do you know how to make it so that they all show up ? sometimes I’ll get a notification video and I’ll look at i...
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