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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1633 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17736 Views
  • 0 replies
  • 7 kudos

google doorbell no longer recording activity history

I have a Nest doorbell with nest aware subscription which end in a few days.i have always had recorded activity history. No longer records video history. checked internet connection. ok. turned phone on and off. no luck. deleted Nest app and reinstal...

Reconnecting Nest Cam

I am trying to re-use a google nest indoor cam that I have previously used (at a different address). Every time I set it up it says it is used on a different account. It can’t be a different account as I’m using the same log in etc as before. The onl...

Louise19 by • Community Member
  • 770 Views
  • 2 replies
  • 0 kudos

reconnecting outdoor camrera

Hi I an outdoor nest camera and i have tryed everything on trying to get it back online. Unplugging and replugging didnt work try plugging the usb port into my computer still no lite on the front of camera. tryed hard reset and still nothing. this is...

Resolved! 2nd Generation Camera

I just received a Nest Cam from an on-line vendor. Their description said the camera is 2nd generation. The model is G3AL9. I have tried finding out the information on-line but can't find any. Thanks.

maddog2 by • Community Member
  • 2170 Views
  • 2 replies
  • 0 kudos

Why pay for something if its not going to work

Hi I bought 2 outdoor cameras for security purposes especially since we were going to be out of town vacationing and my camera has been offline for days and I'm not home to reset. That's not fair. Not right to be paying for something that it not work

Gloriapip by • Community Member
  • 691 Views
  • 2 replies
  • 0 kudos

Google Doorbell Battery Not Charging When Wired

There appears to be conflicting information and Google support does not seem to post clear information. In an article which I will post the link to below it says that the battery version will charge the battery gradually however this is not what we h...

bbheli by • Community Member
  • 7576 Views
  • 12 replies
  • 2 kudos

Baby monitor issues

I am trying to use this as a baby monitor but the live feed keeps crashing and is not available after a few minutes of having the app open. The entire app is also crashing and just shuts down when I’m trying to watch the live feed. The camera is also...

Georgeem by • Community Member
  • 1488 Views
  • 5 replies
  • 1 kudos
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