Well this product is just horrible. Got it all set up and the video just cuts out every time you touch your phone…. Anyone else want to throw this garbage on the river or is it just me?
What operating system? "Android Go 11" is known to cut out and be impossible to use when toggling videos the apo keeps stopping. I've seen a few cases of it online.
@IanShanley, thanks for reaching out here in the Community. To confirm, have you tried using a different mobile phone to check if it's doing the same behavior? What troubleshooting steps have you done so far? Are you on Wifi connection or mobile data? Try restarting your Nest Camera and Wifi router and reinstall your app. Let us know how it goes.
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? Were you able to read the information and check the link I've shared? In case you have an update, you know where to find us.
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
