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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1636 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17745 Views
  • 0 replies
  • 7 kudos

Google Doorbell Battery Not Charging When Wired

There appears to be conflicting information and Google support does not seem to post clear information. In an article which I will post the link to below it says that the battery version will charge the battery gradually however this is not what we h...

bbheli by Community Member
  • 7583 Views
  • 12 replies
  • 2 kudos

Baby monitor issues

I am trying to use this as a baby monitor but the live feed keeps crashing and is not available after a few minutes of having the app open. The entire app is also crashing and just shuts down when I’m trying to watch the live feed. The camera is also...

Georgeem by Community Member
  • 1490 Views
  • 5 replies
  • 1 kudos

Night vision turns on and off repeatedly

Hi,The indoor/outdoor battery nest cam was working fine for many months and then started to cycle between night vision on and off every few seconds for the whole night, every night.I have a second camera exactly the same nearby which is fine. Turning...

Nest Cam Outdoor Battery Drains even when plugged in

My camera is about 2 years old. Recent I started getting the low battery notification. I then immediately turned the battery off to let it charge . After 1/2 a day, the battery was fully charge and it showed the infinity sign. Then few days later I c...

SLee25 by Community Member
  • 4775 Views
  • 20 replies
  • 1 kudos

Can't view video history

HelloAbout 90% of all recordings don't ever load. I get a message that says " this video isn't available yet. Check back later". But they never do become available to view.Anyone else with this issue?Thanks in advance.

Shvin by Community Member
  • 691 Views
  • 1 replies
  • 2 kudos

Nest display

I had to deleted my nest display and re add. I can’t get the camera to work. I tried to factory reset it and I still can’t get it to work.

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