Nest indoor can power failure won’t turn back unless pulling the plug

[Anthonymea]

Hello, I have a nest indoor cam , a nest outdoor battery cam and the nest doorbell.  Whenever there is a power failure, the indoor can no longer appears available once the power comes back.  I don’t have the same issue with the other devices.

I’ve looked through this community and I have not seen any resolutions.

[MplsCustomer]

@Anthonymea 

A couple of our older Google Nest Outdoor Cameras sometimes have to be unplugged for a minute in order to get them to come back online after a power outage.

[EdmondB]

Hello Anthonymea, 

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

Thanks for the help, @MplsCustomer.

Best,
Edmond

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

[MplsCustomer]

@Juniand @EdmondB 

Google Nest really should update their cameras so they can come back online on their own after a power outage, without having to be unplugged and plugged back in.

[Lance_L]

Hi Anthonymea,

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out.

Please fill out this form with all the needed information, then let me know once done.

Thanks for the help, Juni, Edmond, and MplsCustomer.

Best,

Lance

[EmersonB]

Hey everybody,

@Anthonymea, I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

Thanks for answering, MplsCustomer, Edmond, Juni and Lance.

Regards,

Emerson

[EmersonB]

Hey Anthonymea,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,

Emerson