google home wont add nest cameras

[WalterPh]

I jsut got ADT yesterday, I am trying to add my nest cameras to google home but google home automatically searches for devies and is picking up someone elses' nest router and I cannot add my cameras. I was on the phone for hours with adt and google home yesterday and no one knows what to do. I am being forced to get a refund. Worst performance from a company thats been around for "150" years but yet doesnt know what to do nor can they send help. 

[Anonymous]

Its a blessing in disguise. I wish i got a refund early on. I have 7 cameras that haven't worked properly in over a year and I've spent hundreds of hours trying to get them to work to no avail... Count your blessings you've got off lightly. Buy another brand and don't look back.

[WalterPh]

I got it to work. For some reason my phone wasn't working. I used my iPad to get my cameras to connect to Google home. Try a different device to set up. 

[Lance_L]

Hi everyone,

@WalterPh, I’m glad to hear that your issue is fixed.

@Anonymous, I wanted to follow up and see if you still needed help. Please let me know if you have any concerns or questions.

Best,

Lance

[Lance_L]

Hey Anonymous, 

Do you still need help? Let me know if you have any questions.

Regards,

Lance

[EmersonB]

Hello folks

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate your help, Lance.
  
Thanks,
Emerson