Failed product/service

[Wdikhed]

This camera is junk. It works when it wants to. AFTER the initiation period and I subscribed and paid A year it's been spotty at best. 

It seldom picks up activity and records it. It's been signed in,  mounted properly, charged and kept  completely dry.

It delivers notifications late or not at all. There is A stay at home that works from the internet periodically without issues. I've monitored the internet service to make sure it is not the issue. I doubt Google can afford to correct whatever measures or issues their product has. 

[Anonymous]

I'm hearing you and can sympathize. My cameras haven't worked properly for over a year. Ive done everything i can spent over a hundred hours easily  trying to get them to work properly and still no good. I hate the things they're just garbage only fit for the rubbish dump.

[Lance_L]

Hi everyone,

We understand your concern about your device not working as it should, and we appreciate your reports here in the Community.

I'd love to dig deeper into this issue. What type of Nest camera do you have? Do you have an iOS or Android device?

Let's try these troubleshooting steps below (try to trigger a notification to test after each step):

• Connect the mobile device to another Wi-Fi or cellular network.
• Sign in to your account on another mobile device.
• Connect the Nest cameras to a different network.

Keep me posted.

Best,

Lance

[Lance_L]

Hello everyone,

I’m checking in to see if you still need any assistance. Have you had a chance to try the suggestion above? If so, how did it work out?

Regards,

Lance

[EmersonB]

Hello folks

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate your help, Lance.
  
Thanks,
Emerson