Hi, I have my camera and I just change phones, when I try to sign in it doesn’t recognize me, I want to resent password and no email was send, how I can recover my camera
If all you did was change phones and the Google Home app is "not recognizing" you, the most likely cause is that you are inadvertently trying to log in with a different Google Account.
@Rochi1409, thanks for reaching out here in the Community. Make sure you're signing in your same email address on your new phone. When checking your email don't forget to check your spam, trash or junk folders. Let us know how it goes.
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to read the information and follow the steps I've shared? In case you have an update, you know where to find us.
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
