Videos show up in notification but cannot find when open the app

[Detlefi62]

I’m finding that not all the notifications videos that come through on my phone lock screen show up in the activity feed list of videos . Do you know how to make it so that they all show up ? sometimes I’ll get a notification video and I’ll look at it once, but then I can’t find it again… - Iphone 14Plus

[EmersonB]

Hello Detlefi62, 

Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have a Nest Aware subscription? How long has it been when you noticed that there's a video notification? What app are you using to review your events history? Looking forward to your response

Cheers,

Emerson

[EmersonB]

Hi Detlefi62, 

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? We would appreciate it if you could share the information I’m asking above. We'd be glad to hear from you.
 
Best,
Emerson