Camera nest rub not work

[Manoel]

My nest rub the camera don’t work 

[MplsCustomer]

@Manoel 

If you want help from fellow customers in this community forum, you'll need to share more details of what's happening.

Or you can try contacting Support, using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Lance_L]

Hello Manoel,

Thanks for posting in our Community. I’m sorry to hear that you’re having issues with your Nest camera. Let’s check it out.

A few questions: what type of Nest camera do you have? Can you tell us more about what’s happening? What is the color of the status light on the device? Are you using an iOS or Android device? Also, are you using the Google Home or the Nest app?

You can check out this handy guide to help troubleshoot your device.

I appreciate the help, MplsCustomer.

Best,

Lance

[Manoel]

I need the telephone number to call Google for help me I can’t  explain please send me number tinção 

[Lance_L]

Hi Manoel,

I appreciate you getting back to me. You can contact the Google Support team by filling out the form here. You can also select your preferred language from the drop-down menu.

Regards,

Lance