Best camera power

[jayjay22]

I plugged my outdoor nest camera in to a power source and it still shows “battery” when I check settings.  Do I need to do something to change the settings to recognize the power source?

[MplsCustomer]

@jayjay22 

Some customers have had problems with the short charging cord that comes with the camera and have gotten it replaced: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Battery-camera-charging-problems/m-p/91...

[SteveT1]

Hi folks, 

Thanks for reaching out. Appreciate the help @MplsCustomer. Checking in to see if you still need assistance on this. 

I would also recommend to make sure the power cable is not loose or try a different power outlet. You can also check this article on how to 

Troubleshoot low battery issues for Nest cameras and doorbells for detailed steps.

Regards,

Steve

[SteveT1]

Hi folks,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi everyone,

Just checking in to see if you still need help with this.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Steve