my Battery Doorbell doesnt connect to wifi

[Debasis]

I have factory reset my nest doorbell but still it doesn't get connected with my new WIFI.

The set up fails on the last step after connecting to WIFI, just shows a error message saying please reset your device and try again.

But I am not able to reset it again.

Any help in this regard would be great.

[SteveT1]

Hi Debasis,

Sorry to hear about that. Let's get this sorted out. 

A few questions — what type of Nest Doorbell do you have? What is the color of the LED lights? Is your Nest Doorbell still showing in the app?

Regards,

Steve

[SteveT1]

Hi folks,

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

Just checking in to see if you still need help with this.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Steve