I can imagine this has been an inconvenience for you. I would love to look into this further. I have a great article that should go over how to add a device into the Google Home app. Please let me know if you need further assistance.
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
I just wanted to jump in here to make sure that you saw our response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
