12-01-2021 12:34 PM
Ive had two nest outdoor cameras at my home for two years. I purchased one for my parents home. My sister downloaded the nest app to put my parents camera on her cell phone. And my cameras are linked to her cell phone also. I have been trying to figure out how to get my cameras off my sisters cell phone with no luck for months. No phone number to call anyone. Any help is appreciated.
12-01-2021 01:28 PM
She has to go into the nest app and remove the cameras. It's very easy to do takes seconds. Open nest app, click home, scroll to the bottom to remove cameras, hit the button and done. Or she can click on each camera have the click delete. It will remove it from her account.
01-21-2022 10:23 AM
Sorry for the late response, but I wanted to drop in here to help.
I understand that this can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.
01-25-2022 03:51 PM
Just checking in to see if you still need assistance with this issue.
Please let me know if you need further assistance.
02-01-2022 09:03 AM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.