Camera don't create any history

[lromsoe]

Even I have bought subscription to store 30 days captures it don't store any activities ? any idea ?

[MplsCustomer]

@lromsoe 

Have you gone to your camera in the Google Home app, to Settings | Events | Seen Events, and turned on recording for the desired events?

[Rusell]

Hi Iromsoe,

Thank you for posting in the community, I understand that you purchased a subscription but your camera is not capture any activity. 

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

• Community Thread
• Community Username

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!
 

Best regards,

Rusell.

[Smashan8]

Seriously I prefer the nest app. It was so much easier to navigate and use. I could easily get to what I wanted and needed with out trying to navigate and I want to scroll my feed not list out events. Such disappointment. Seriously regrets not suggesting we invest in a different system 

[Rusell]

Hi Smashan8,

Thank you for your response. We're always looking for ways to improve, and we appreciate your feedback.

If you have any further questions, please don’t hesitate to reply to this post. I'll be happy to assist you further!.

Best regards,
Rusell.