Camera not working

[Velvetjean50]

Cameron no longer recording

[aatienza]

Hey folks,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? What's the status light of your camera? Do you see any error messages on the app? Also, have you tried any troubleshooting steps to fix this?

Thanks,

Archie

[aatienza]

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie