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Camera offline will not connect

Randalia
Community Member

Both nest cameras have slow blinking blue lights. Message is “Camera offline”. Cannot reconnect 

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

I've linked a help centre article below that will help you troubleshoot this. Do let us know what happens when you try these steps? Try to be as detailed as possible so we know how best to advise.

https://support.google.com/googlenest/answer/9239727

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.