Cameras not connecting

[djokajm]

When i switched my internet provider, my devices all switched over besides my google (3) cameras. I have since removed my cameras from my Google home app and have tried to reconnect them but they don't ever sync. It's been very frustrating since i cannot get a hold of a technician over the phone over the past few months. Does anybody know how to fix the problem or how I can get a hold of somebody who can actually fix the problem? Ridiculous that you can buy these products and not have any customer service availability.

[MplsCustomer]

@djokajm 

Unfortunately, Google Nest does not make it easy to change Wi-Fi settings. That's why their first recommendation when getting a new router/modem is to set the network name (SSID) and password on the new router/modem to the same values used on the old router/modem.

If you can't do that, then the basic process is to remove your cameras and doorbells from the Google Nest app or Google Home app (as appropriate) while still on your old Wi-Fi network, do a factory reset on each device, and then reinstall them.

The factory reset process varies, and glitches can occur on the reinstall.

https://support.google.com/googlenest/answer/9223711

https://support.google.com/googlenest/answer/10165378?hl=en-IN&sjid=16702723070552732368-NA#zippy=%2...