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Cameras not recording

Rudarb09
Community Member

‎11-28-2024 10:33 AM

I just signed for my 3 cameras pay full 80$ for one year service, I got charged already on my credit card, but I don’t get recoding on my cameras.

please help me to solve this issue.

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MplsCustomer
Bronze
Bronze

‎11-28-2024 12:09 PM

@Rudarb09 

In the Google Home app, under Settings | Events, do you have recording enabled for the desired events for each camera?

Is your Nest Aware subscription for the same Google Nest "home/structure" as the one where your cameras are set up? If you go to Settings | Video for each of your cameras, does it show your Nest Aware subscription under "Video History"?

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