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Ddavis35
Community Member

Need help with connecting camera 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Ddavis35 

If you're looking for suggestions from this community forum, you'll probably need to provide some specifics on what's happening with your camera.  (Is it the battery camera?) 

If you want help from Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

tajennifer
Community Specialist
Community Specialist

Hi everyone,


Thanks for posting. @MplsCustomer  thanks so much for helping out by sending information about how to contact us for assistance. That's definitely helpful for the community! 

 

@Ddavis35 I understand that you need help to connect your Nest Camera. I can help, I just need to ask before I start:

 

  • What type of Nest Camera are you trying to install?


Once I know the model, I can give you specific guidance to get it connected.

 

Please let me know if you have any other questions.


Best regards,
Jenny