cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can I not add Google Nest Security Cam (Wired) to my Nest Aware Plus subscription?

thokit
Community Member

I bought a  Google Nest Security Cam (2nd generation, Wired) thinking it would be easy to integrate with my 3 existing Google Nest Cam Indoor (1st Generation, Wired) and my Nest Aware Plus subscription. What do I need to do in order to get 24/7 video recording and 60 days of history on all 4 cameras? 

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@thokit 

If your new camera is the new 2nd gen Google Nest Indoor Camera (wired) or the Google Nest Camera (Battery) plugged in with the optional power cable, it should automatically be included in your Nest Aware Plus subscription if it is installed in the same Google Nest "home/structure" on the same Google Account. However, you will have to use the Google Home app to view history for the new camera, while you will continue to use the Google Nest app or home.nest.com to view history for your three older Google Nest cameras.  That's how it works for us with both older and newer cameras.

R0CKY
Community Member

I've had to get the Gen1's used because I don't want the 2 apps. 

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

thokit, I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
 

R0CKY, thanks for sharing your thoughts with us.

 

I appreciate the help, MplsCustomer.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey thokit,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best,

JT