Can’t choose activity zones

[Mange_C]

Hi, 

Strange issue. I can’t choose activity zones, when I choose the option it seems like I don’t have an Aware subscription. 

Bought the camera about a month ago and believed it was because of the free trial. But bought subscription today and there’s no difference. 

I have tried logging in and out, removed and installed the app again to no prevail. 

Is there something obvious I’m missing here?

Thanks in advance!

 

 

[MplsCustomer · Accepted solution]

@Mange_C 

I wonder if you have to have "Video recording" turned on first.

[MplsCustomer · Accepted solution]

@Mange_C 

I wonder if you have to have "Video recording" turned on first.

[Mange_C · Accepted solution]

That was actually the reason, not really intuitive. I have the camera set up for my spouse’s jumping rabbits and didn’t feel the need for recording, especially since the location is remote and I only have a limited data plan set up for said location. 

But I will try with the the activity zones and see what kind of data usage I’m facing. 

Thanks!

[Brad]

Hey Folks.

As this issue is resolved, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.