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Can’t connect google wireless doorbell

Dianne8
Community Member

I have an AMPLIFI router connected to Pentanet and have tried on numerous devices to connect my new google wireless doorbell. It just does not connect no error code given just try again option. I have also factory reset a couple of times, moved it to various positions still same result.

also tried on Optus wireless broadband router and same results. 
is my doorbell a dud??

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