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Can’t connect

Fraisurygaviria
Community Member

Hello

how do I connect a cámara that is connected to another account.

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

the existing camera must first be removed from the other account/home.

syedghufranahme
Community Member

Yes

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

 

Thank you for your help, Rubes!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.