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reset camera 2nd generation camera to factory settings

carmelbewell
Community Member

Does anyone know how to factory rest indoor camera on the nest cam 2nd generation? 

3 REPLIES 3

Rubes
Gold Product Expert
Gold Product Expert

Due to that camera not having a factory reset button, the way to reset it is to remove it from your account and re-add it.

  1. Open the Home app or the Nest app.
  2. Tap the camera that you want to reset.
  3. Tap Settings > Remove device > confirm
  4. If you’re giving your camera to someone else, you’re done. If you want to reconnect your camera to the app, simply go through camera setup in the app again.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

 

P.S Thanks for your help Rubes!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.