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Can't get my cam flood light to pair with google home

Dan12
Community Member

My cam floodlight will not pair or connect to goggle home 

What can i do to make  it work?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Dan12 


You can try contacting Google Nest Support starting with this link: https://support.google.com/googlenest/gethelp

Or you can see if Google Nest's install video helps, starting at 1:00 in the video: https://support.google.com/googlenest/answer/11003780?hl=en

Or you can share what exactly is happening when you try to add your floodlight camera in the Google Home app, so customers reading your post can try to assist you. For example, Are you prompted for your QR code? Or are you selecting the "Continue without scanning" option? What happens then?

aatienza
Community Specialist
Community Specialist

Hey Dan12,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, MplsCustomer.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Dan12,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Dan12,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie