02-15-2023 08:26 PM
I have a google nest camera (wired 2nd generation) that I had connected to my google home app. I moved and didn’t think Id need it so I deleted it from my app. Now I’d like to add it back but it won’t allow me. It takes me through all the steps and then it gives me an error message and asks me to try again.
any suggestions?
Answered! Go to the Recommended Answer.
02-16-2023 10:22 AM
Below is the Google Nest Help page on changing Wi-Fi settings for cameras.
When you removed your camera from the Google Home app while still on your old Wi-Fi network, do you know if it did the automatic factory reset? If not, you'll supposedly need to factory reset it manually; there's a link for that in the Help topic:
https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Cuse-the-google-home-app
02-16-2023 10:22 AM
Below is the Google Nest Help page on changing Wi-Fi settings for cameras.
When you removed your camera from the Google Home app while still on your old Wi-Fi network, do you know if it did the automatic factory reset? If not, you'll supposedly need to factory reset it manually; there's a link for that in the Help topic:
https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Cuse-the-google-home-app
02-20-2023 09:53 AM
Hi there,
Thanks for all your help, MplsCustomer. I appreciate your help. Please let me know if you need further assistance, @Kmm1126.
Best regards,
Brad
02-23-2023 10:02 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
02-24-2023 10:43 AM
Hi there,
Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.
Best regards,
Brad